Modern Slavery Statement for Chiswick Carpet Cleaners

Chiswick Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, forced labour, servitude, and human trafficking in our operations and supply chains. We believe that every person involved in the delivery of our carpet cleaning services deserves to work freely, safely, and with dignity.

Our zero-tolerance policy applies to all aspects of the business, including recruitment, subcontracting, procurement, and day-to-day operations. We do not tolerate any practice that exploits vulnerability or restricts personal freedom. Modern slavery is incompatible with our values, and any suspicion of abuse is treated as a serious matter requiring immediate investigation and action.

To support this commitment, Chiswick Carpet Cleaners carries out risk-based supplier audits and due diligence checks. We assess suppliers of cleaning materials, equipment, uniforms, and outsourced services to ensure they meet acceptable labour standards. Where appropriate, we request evidence of lawful employment practices, worker age verification, safe working conditions, and policies that prohibit coercion or exploitation.

Our procurement process is designed to reduce the risk of modern slavery in the carpet cleaning supply chain. We prefer suppliers who can demonstrate ethical business conduct and transparent labour management. If a supplier is unable to meet our expectations, we will work with them on corrective actions where possible, or end the relationship if the risk remains unresolved. This approach applies equally to established partners and new contractors.

We also provide clear reporting channels so employees, contractors, and suppliers can raise concerns without fear of retaliation. Any report of suspected exploitation, unsafe labour practices, or coercion is handled confidentially and promptly. Individuals are encouraged to speak up if they observe signs of abuse, such as withheld wages, restricted movement, intimidation, or unclear employment arrangements.

Reports may be submitted through internal management routes, and all concerns are logged, reviewed, and investigated. We aim to create a culture in which people feel safe to disclose issues early. Retaliation against whistleblowers is strictly prohibited, and anyone who raises a concern in good faith will be protected to the fullest extent possible under our internal procedures.

Training is an important part of our prevention strategy. Relevant staff members are made aware of the indicators of modern slavery and the importance of ethical decision-making when selecting suppliers or managing labour. We reinforce that a cleaning company must not rely on low visibility in its supply chain as an excuse to overlook human rights risks. Awareness, vigilance, and accountability remain central to our approach.

We monitor our service arrangements and supplier relationships regularly, especially where work involves subcontracted labour or multiple tiers of supply. If any concern is identified, we will investigate, document findings, and take proportionate action. This may include additional audits, improved controls, revised contractual terms, suspension of supply, or termination of the relationship if required.

This statement is reviewed on an annual review basis to ensure it remains effective, relevant, and aligned with current legal and ethical expectations. Each year, Chiswick Carpet Cleaners assesses progress, updates procedures where needed, and considers whether additional controls are necessary to strengthen protection against modern slavery. Continuous improvement is part of our commitment to responsible business conduct.

As a trusted carpet cleaning provider, Chiswick Carpet Cleaners recognises that ethical practice is not optional; it is a core responsibility. We will continue to uphold our zero-tolerance policy, improve supplier audits, maintain accessible reporting channels, and complete an annual review of our controls so that our business remains a place of fairness, transparency, and respect for human dignity.